Cancellations and Deposits
If you cancel a session it severely affects me as I will have reserved a lot of time for you. Not just the session time but extra time mostly 1 hour before & 1 hour after your appointment. For example a 2hr session becomes 4 hours of my day booked out just for you.
For the month of August & September – I will only accept 2 sessions per week so cancellations have a drastic effect on my income. This is why i must take a deposit to secure your Session.
NEW CLIENTS If it is your 1st Session with me. It is NOT possible to book on the day. There is simply not enough time to organise a proper Phone Consultation & plan our 1st session correctly. For more information on booking your 1st session with me see the ‘Book a Real Time Session’ section of my website.
If you cancel your session I will retain the deposit. Deposits are non – refundable. Deposits are not transferable to another booking.
You will also be required to pay 50% non refundable deposit to secure your next booking.
NO SHOWS (no cancellation text) are immediately blocked & will never be allowed to re book a session with me.
MY CANCELLATION POLICY IS VERY STRICT & is the same for regular and new clients.
Updated Policy July ’20,
For the months of August & September my deposits have increased. They may be reduced in Oct tbc. I’m only accepting 2 sessions per week so in order to protect my income, I have had to increase my deposits. My session tributes remain unchanged.
New clients – €100 per hour booked
If you have Sessioned with me before:
€100 per hour booked.
Deposit for 1hr session is €100. Deposit for 90min session is €150 & deposit for a 2hr session €200.
Deposit example: 1hr Session is €250. Deposit is €100 & Balance on the day is €150.
Unfortunately i have had no choice but to implement this new policy. It is not a negative thing to be asked to pay a deposit, it simply means I have a % of your session tribute if you do not arrive for your session. Which certainly is not ideal for Me as I could have given that time to someone who would have paid in full.
If we have had a session before & I ask for a deposit please do not take any offence, it is just a simple way of safeguarding my income. Its the same policy for everyone, if its your 3rd session or 30th session.
How to pay your Deposit
From July 2020 I have a new deposit method especially for my returning clients.
I have arranged this for you guys, this will be so quick & simple for you!
It is very easy, discreet for both you & myself & you use cash. For privacy reasons I’m not listing it in detail here. Text me to enquire.
This will be my preferred method of receiving deposits from now on. I will explain in more detail when we get to that point during your booking.
Deposits can be paid by 3 Money Top Up Voucher.
3 Money Card is a pre paid mastercard issued by the mobile phone network 3. You are purchasing a top up voucher for my 3 money card. You can pay with cash in your nearest 3 Mobile Phone Store & Payzone outlets.
Exactly the same anonymous process as buying mobile phone credit BUT it is for a 3 Money Card. Text me the 10 digit code on the receipt & i will validate it within 10mins.
DO NOT BUY & SEND ME MOBILE PHONE CREDIT. I will not use it and it is a total waste of your money.
My last choice for Deposits is an Amazon gift card from Amazon UK
Amazon UK £ Email Gift Card to email@example.com
I will receive this Gift Card within 10mins of purchase. Amazon email the Gift Card directly to me. The receipient (my name) or email address will NOT appear on your bank statement. It is very discreet & safe. Your name will not be shown to me or any of your card / bank details.